Technical support

Service Support

We provide comprehensive after-sales service, including product installation, debugging, repair, and maintenance. We will ensure that your product remains in good condition during normal operation.

Contact Us

Get in touch using the form below.

Mr.lu

Jining Guangxian Electric Vehicle is committed to providing customers with better products and services

Service

You can contact us by email guanxian@guangxianebike.com / 2773594783@qq.com

+86 18353728441

After sales supervision and consultation hotline, ensuring that you can find the products and services you like

WeChat

If you have WeChat, you can also add us for consultation chat directly. Account 18353728441

Address

Company address: Jining City, Shandong Province, China. Welcome to visit and guide us.

WhatsApp

Contact our WhatsApp account and we will have professional service personnel to assist you

FAQ

Q: Can I get some samples?

A: Yes, we offer samples order for quality check and market test.

 Q: What’s the delivery time?

A: It usually takes about 10-20 working days after get deposit based on specifications of your order and quantity.

 Q: What's your payment terms?

A: We usually accept T/T as the main payment terms, 30% deposit and the balance 70% paid before loading.

Q: What can you buy from us?

A: Electric bicycles, electric motorcycles, electric tricycles

Q: Can I mix different models in one container?

A: Yes, different models can be mixed up in one container.

Q: How can we guarantee quality?

A: Always a pre-production sample before mass production;

Always final Inspection before shipment;

Q: Need I assemble parts of the electric bike when we get them?

A: Yes, we will take out few parts, like pedals(if have), mirrors(if have), front wheel, front fender, and rear trunk(if have) before package. Our workers will put these parts in electric bike cartons.

Phone
Mail